100% Employee Owned

Medical Services

Secure and Customized IT Support for Medical Services

Selecting the right IT partner can significantly advance your business and provide exceptional support.

Managed IT Service for Medical Services

Medical practices face unique challenges that general IT Providers may not fully understand. From managing sensitive patient data to ensuring uninterrupted access to Electronic Health Records (EHR), your IT infrastructure must be: 

  • Secure and HIPAA-compliant
  • Reliable and Fast
  • Understands common medical software
  • Able to support multi-location practices
 
We have been providing Managed IT Support to medical offices, including eye doctors, dentists, healthcare services, and other medical providers for over 43 years. Discover how our expertise can help protect your network and safeguard your client data. 
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Core Management IT Services Tailored to Medical Services

IT Infrastructure Management​

As your dedicated IT Partner, we will work with you to manage your IT network.

  • Network monitoring and maintenance
  • Server and endpoint management
  • Cloud migration and hybrid cloud support
  • Hardware purchases
Cybersecurity Services​

To ensure the safety of your business, we will collaborate with you to install and configure our comprehensive suite of cybersecurity services.

  • Threat detection and response
  • Endpoint protection
  • Firewall and intrusion prevention
  • Web and Email Defense services
Data Backup and Disaster Recovery​

We take data backup and disaster recovery very seriously. We ensure the right type of data backup to meet your business needs.

  • Automated backups
  • Business continuity planning
  • Disaster recovery as a service​
Remote and End-user Support​

As your dedicated team of IT professionals, you will have access to our three-tiered support system, which includes in-house and remote assistance, as well as our field service team and server engineers.

  • 24/7 technical support
  • Remote troubleshooting
  • One-site support
Cloud and SaaS Management​

Effective management of cloud and SaaS is crucial for businesses aiming to optimize their operations. Maintaining oversight, tracking usage, and ensuring data integrity are vital aspects of this management.

  • Microsoft 365 and Google Workspace
  • Cloud storage
  • License and subscription management
Compliance Management​

Compliance management is crucial for businesses to ensure adherence to legal, regulatory, and industry standards. The right IT partner can streamline this process.

  • Dedicated Compliance Management Tool
  • Dedicated Security Professional
  • Services that meet compliance requirements

Common Medical Services Software

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Key Compliance Requirements for Medical Services

HIPPA Compliance

HIPAA compliance is built on three core safeguard categories:

Administrative Safeguards govern the human and policy aspects of data protection. 

  • Privacy & Security Officers: Assign responsible individuals to oversee compliance.
  • Policies & Procedures: Develop and maintain written protocols for handling PHI.
  • Workforce Training: Train staff on HIPAA rules, data handling, and breach response.
  • Incident Response Plans: Prepare for and document how to handle data breaches.
  • Business Associate Agreements (BAAs): Ensure all vendors with access to PHI are compliant.

Physical Safeguards: protect the physical access to systems and data.

  • Implement role-based access and monitor user activity.

Encryption:

  • Facility Access Controls: Restrict access to areas where PHI is stored.
  • Workstation Security: Secure computers, printers, and mobile devices.
  • Device & Media Controls: Manage disposal, reuse, and movement of hardware containing PHI.

Technical Safeguards ensure electronic PHI (ePHI) is protected through technology. 

  • Access Controls: Unique user IDs, role-based access, and minimum necessary access.
  • Audit Controls: Log and monitor access to ePHI.
  • Integrity Controls: Prevent unauthorized alteration or destruction of data.
  • Transmission Security: Encrypt data in transit (email, remote access, file transfers).
  • Encryption & Backup: Encrypt data at rest and implement secure backup solutions.
PCI DSS

The Payment Card Industry Data Security Standard (PCI DSS) is mandatory for any organization that processes, stores, or transmits credit card data. Version 4.0 introduces major changes to address evolving cybersecurity threats.

Client-Side Security:

  • Requirement 6.4.3: Maintain an inventory of all scripts running on payment pages.
  • Requirement 11.6.1: Implement real-time monitoring and tamper detection for those scripts.

Access Control:

  • MFA is now mandatory for all access to the Cardholder Data Environment (CDE).
  • User access reviews must be conducted every six months.

Data Protection:

  • Encrypt cardholder data during transmission and storage.
    Implement secure key management and data retention policies.

Monitoring & Logging:

  • Maintain audit logs for a minimum of 12 months.
  • Use automated tools for real-time alerting and log review.

Testing & Vulnerability Management:

  • Conduct quarterly vulnerability scans and annual penetration testing.
  • Use authenticated scanners for internal scans.

Policy & Documentation:

  • Maintain updated security policies.
  • Document incident response procedures and change management processes.

Third-Party Oversight:

  • Ensure vendors and service providers are PCI compliant.
  • Obtain Attestations of Compliance (AOCs) from third parties.

TAB Compliance Manager

A compliance framework is essential for meeting regulatory requirements and avoiding costly penalties and fines. A framework helps organizations maintain their reputation and client trust while also improving their overall efficiency and effectiveness by streamlining processes, reducing costs, and enhancing accountability and transparency. Maintaining a framework can be difficult, including documenting and implementing organizational processes and procedures that need to be maintained to ensure organizations adhere to internal rules and external regulations. That’s why businesses need our Compliance Manager. TAB has Certified CMMC Professionals on staff to assist you with this process.

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As a 100% employee-owned company, we are fully committed to providing transparent and affordable services that meet your specific needs. With flexible month-to-month contracts and à la carte solutions, you only pay for what you use, ensuring that your business remains compliant, secure, and efficient.

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