Careers

If you’re a driven IT Professional that thrives in a fast-paced, client-focused environment, TAB Computer Systems (TAB) is looking for you! If you enjoy working as part of a dynamic team that strives to demonstrate honesty and integrity to clients and co-workers alike, TAB is looking for you! If you are knowledgeable and enthusiastic in your approach to your work, TAB is looking for you!

To be considered for one of our open positions, email your resume to our Human Resources department with a subject line of “Resume for TAB.” 

Why work at TAB®?

TAB has been around for over 35 years and we’re not going anywhere, in fact, we are growing and have been ever since we opened our doors in 1983! If you are looking for a rewarding career at a company that values its employees, contact us!

We offer a competitive starting salary and reward self-starters and achievers. Our benefits include a company matching 401(k) plan, wellness PTO and reimbursements, performance incentives, accelerated vacation schedules, as well as a bunch of really nice people to work with every day! Check out our open positions below.

Our Partners

We Partner with Microsoft, Intel, HP, Cisco, Blackpoint, StorageCraft, ProofPoint, and many more.

Training Program

We offer a robust training program that includes web-based, in-house, and onsite training options. Training is performed predominantly through our partnership with a leading technical training provider that offers practice tests and virtual labs. TAB will also, upon company approval, send employees for onsite instructor-led training. We pay for all course materials and exams and reward the successful completion of certifications.

Some of the skills we are looking for:

  • Strong background in Microsoft Operating Systems
    • Windows Server 2019, 2016, 2012
    • Windows Exchange 2019, 2016, 2010
    • Windows 7 and 10
  • Solid understanding of Virtual Server technology
  • Strong understanding of Office 365, and Microsoft Azure
  • Knowledge of integrated security solutions, from cloud-hosted to on-premise
  • Experience with hosting configuration

Industry Certifications:

The ideal candidate holds:

  • Windows Server 2012 MCSE, or
  • MCITP Enterprise Administrator / Server Administrator certification, or
  • MCTS (minimum requirement)
  • CCNA preferred
  • A+ desired
  • Network+ desired
  • Additional industry-based certifications a plus

TAB Computer Systems, Inc. is an Affirmative Action / Equal Opportunity Employer

Tier 3 Technician

General Description:  The Tier 3 Technician will handle all “last resort” tickets that are of a sophisticated nature and that must be resolved in a timely fashion. Also, the Tier 3 tech will assist customers and field technicians from TAB. As a Tier 3 technician, the candidate will provide guidance regarding technical issues to all internal teams – Help Desk, Escalation, Managed Services, and Customer Service. A wide degree of creativity and latitude is expected. Excellent communicative oral and written skills are required as well as organizational abilities.

Qualifications: A college degree in some form of Information Technology discipline is preferred. A minimum of five years of experience troubleshooting Windows Servers, Routers, Firewalls, Managed Switches, VoIP, and Cloud Services among others. Industry-standard certifications such as Microsoft, Cisco, and CompTIA are preferred. Tier 3 personnel will strive to keep their skill set up to date via additional courses and online classes.

Experience: Work requires hands-on experience as a high-level technician or related position to acquire competency in DNS, Active Directory, Permissions, Packet Tracing, MS Exchange, WAN/LAN support, etc. In addition, working knowledge of VOIP, particularly Allworx systems, is preferred.

I/T Field Services Technician

General Description: As an IT Field Services Technician, you will perform a variety of technical tasks, including but not limited to product installations and troubleshooting/repairing of the same. These include all components in a small to medium business computer environment. This position requires a willingness to travel (primarily within Connecticut, occasional travel to Massachusetts).

TAB is a ConnectWise partner, utilizing the entire ConnectWise suite of programs as well as Internal and External API feeds. As such, the position requires that the technician maintain accurate ‘tickets’ on the repair, installation, and removal of equipment and provide appropriate logging of these activities.

Qualifications: The ideal candidate would hold an A+, Network+, Security+, and base Microsoft certifications such as Windows 10. Windows Server and Cisco certification is a plus.

Physical Requirements: This position emphasizes travel to client locations, and also involves the installation, transportation, and moving of computer equipment. Candidates for this position are expected to be able to regularly lift between 5 and 35 pounds. In addition, candidates must have access to and maintain a reliable automobile.

Helpdesk Technician

General Information: The Helpdesk Technician will perform a variety of technical tasks remotely for our clients, including but not limited to workstation and server troubleshooting. The ideal candidate must be familiar with firewalls, routers, and other networking devices.

Responsibilities: 

  • Provide technical assistance with workstation and server hardware/software
  • Resolve issues for clients remotely
  • Track customer issues and resolutions

Qualifications:

  • Previous experience in IT (1-2 years minimum)
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor

Client Product Specialist (CPS)

General Information: As a Client Product Specialist, your primary work function will be to provision, maintain, and Quality Control review of client-specific products, including, but not necessarily limited to:

  • Product Provisioning
    • Work with our channel partners to provision client accounts
  • Product Installation / Migration
    • Aid our technicians with product installation and migrations
  • Quality Control
    • Review common installations and projects for accuracy and report any discrepancies
  • Product / Project Management
    • Provision and maintain all aspects of our Security Awareness Training program.
    • Client off-boarding oversight
    • Review for accuracy our monthly client executive summary
  • Other Responsibilities
    • Backup for sales order processing and project management
    • Active participant in our client service call center

Qualifications:

  • Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others.
  • Professional phone skills – previous client service experience is a strong plus.
  • Excellent problem-solving skills; ability to visualize a problem or situation and think abstractly to solve it.
  • Calm, patient, and professional attitude when working with clients, especially during stressful situations.
  • Ability to handle constantly changing workflow.
  • Ability to work responsibly with or without supervision.
  • Work with all managers and co-workers as an integral part of TAB and to always work in TAB’s best interest.
  • Technical acumen to do basic IT tasks.