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Municipalities

Technology you Can Trust with an IT Partner

An IT Partner focuses on what your government needs to keep your city moving forward.

Managed IT Service for Municipalities

Municipal governments rely on technology to deliver essential services, protect sensitive data, and maintain public trust. From public safety systems and financial platforms to citizen-facing services, reliable IT infrastructure is mission-critical.

Partnering with a reliable and dependable Managed Service Provider (MSP) ensures your municipality has secure, compliant, and resilient technology systems that support operations today and scale for tomorrow.

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Why Municipalities Need a Dependable MSP

Municipalities need a trusted IT partner to protect sensitive government data, such as:

  • Personally identifiable information (PII)
  • Financial and tax records
  • Law enforcement and public safety data
  • Health and social services data

A municipal-focused MSP implements layered cybersecurity protection, continuous monitoring, and incident response to safeguard data against ransomware, breaches, and unauthorized access.

Core Management IT Services Tailored to Non-Profit Organizations

IT Infrastructure Management​

As your dedicated IT Partner, we will work with you to manage your IT network.

  • Network monitoring and maintenance
  • Server and endpoint management
  • Cloud migration and hybrid cloud support
  • Remote access and VPN configuration
  • Hardware purchases
Cybersecurity Services

To ensure the safety of your business, we will collaborate with you to install and configure our comprehensive suite of cybersecurity services.

  • 24/7 Threat monitoring, detection, and response (MDR)
  • Multi-factor Authentication (MFA/2FA)
  • Endpoint Detection and Response (EDR)
  • Vulnerability Management
  • Firewall and intrusion prevention
  • Web and Email Defense Services
Data Backup and Disaster Recovery​

We take data backup and disaster recovery very seriously. We ensure the right type of data backup to meet your business needs.

  • Automated backups
  • Business continuity planning
  • Disaster recovery as a service​
Remote and End-user Support​

As your dedicated team of IT professionals, you will have access to our three-tiered support system, which includes in-house and remote assistance, as well as our field service team and server engineers.

  • 24/7 technical support
  • Remote troubleshooting
  • One-site support
  • Project support
Cloud and SaaS Management​

Effective management of cloud and SaaS is crucial for businesses aiming to optimize their operations. Maintaining oversight, tracking usage, and ensuring data integrity are vital aspects of this management.

  • Microsoft 365 and Google Workspace
  • Cloud storage
  • License and subscription management
Compliance Management​

Compliance management is crucial for businesses to ensure adherence to legal, regulatory, and industry standards. The right IT partner can streamline this process.

  • Dedicated Compliance Management Tool
  • Dedicated Security Professional
  • Services that meet compliance requirements

Common Non-Profit Software

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Key Compliance Requirements for Non-Profit Organizations

CIS Critical Security Controls

The CIS Security Controls are a prioritized, prescriptive set of 18 safeguards designed to strengthen an organization’s cybersecurity posture.

There are 18 CIS Critical Security Controls. Each control contains multiple sub-controls that must be implemented to meet CIS expectations.

CIS defines three Implementation Groups that determine which safeguards apply:

  • IG1: Basic cyber hygiene (recommended for all organizations)
  • IG2: For organizations with more complex environments
  • IG3: Highest level for organizations at elevated risk or regulatory requirements


Maintain Documentation, Policies, and Metrics

To demonstrate adherence, organizations should maintain:

  • Security policies
  • Procedures
  • Metrics and measurement systems for each safeguard. This supports self-assessment. CIS has no formal certification requirement.


CIS encourages

  • Continuous Improvement
  • Updating safeguards as environments evolve
  • Periodic internal reviews

Compliance with CIS Controls helps organizations to:

  1. Reduce Risk from the Most Common Cyber Threats
  2. Improves Regulatory Compliance and maps to major frameworks like:
    1. HIPAA
    2. GDPR
    3. NIST CSF
    4. PCI DSS
    5. SEC (cyber disclosure rules)
  3. Strengthens Supply Chain and Vendor Risk Posture
  4. Provides a Prescriptive, Practical Security Roadmap
  5. Enhances Incident, Detection, and Response
  6. Builds Customer and Stakeholder Confidence
PCI DSS

The Payment Card Industry Data Security Standard (PCI DSS) is mandatory for any organization that processes, stores, or transmits credit card data. Version 4.0 introduces major changes to address evolving cybersecurity threats.

Client-Side Security:

  • Requirement 6.4.3: Maintain an inventory of all scripts running on payment pages.
  • Requirement 11.6.1: Implement real-time monitoring and tamper detection for those scripts.

Access Control:

  • MFA is now mandatory for all access to the Cardholder Data Environment (CDE).
  • User access reviews must be conducted every six months.

Data Protection:

  • Encrypt cardholder data during transmission and storage.
    Implement secure key management and data retention policies.

Monitoring & Logging:

  • Maintain audit logs for a minimum of 12 months.
  • Use automated tools for real-time alerting and log review.

Testing & Vulnerability Management:

  • Conduct quarterly vulnerability scans and annual penetration testing.
  • Use authenticated scanners for internal scans.

Policy & Documentation:

  • Maintain updated security policies.
  • Document incident response procedures and change management processes.

Third-Party Oversight:

  • Ensure vendors and service providers are PCI compliant.
  • Obtain Attestations of Compliance (AOCs) from third parties.

TAB Compliance Manager

A compliance framework is essential for meeting regulatory requirements and avoiding costly penalties and fines. A framework helps organizations maintain their reputation and client trust while also improving their overall efficiency and effectiveness by streamlining processes, reducing costs, and enhancing accountability and transparency. Maintaining a framework can be difficult, including documenting and implementing organizational processes and procedures that need to be maintained to ensure organizations adhere to internal rules and external regulations. That’s why businesses need our Compliance Manager. TAB has Certified CMMC Professionals on staff to assist you with this process.

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Compliance