Join our dynamic team as an entry-level or above Sales Support Representative/Sales Assistant and help support the sales and service teams by coordinating quotes, sales order processing, approved sales order purchasing, and client support.

Position Overview

As a Sales Support Representative, you will be responsible for:

• Prepare and process client quotes and sales orders
• Process approved non-stock hardware and software licensing orders
• Serve as the client point of contact for new requests, existing order status, and updates
• Assist other TAB personnel as needed to support client success
• Maintain accurate and timely sales and customer data to support the sales pipeline
• Assist with the daily customer service phone coverage as needed, and resolve customer inquiries related to sales requests and proposals
• Participate in department and other company staff meetings, as required
• Foster a workplace environment consistent with the values and vision of the company
• Provide marketing and sales support depth as assigned
• Perform other duties as assigned by management

Qualifications

• 2-4 years of sales or sales support experience
• Proficiency with quoting and sales processing systems (QwoteWerks & ConnectWise experience a plus)
• Prior experience with a Managed Services Provider (MSP) a plus
• Intermediate or better skills with Excel, Word, and Outlook
• Excellent time management and exceptional attention to detail
• Ability to work both independently and as a team player, alongside a diverse workforce
• Outstanding oral and written communication skills
• Enthusiastic attitude with a proactive approach to problem-solving and teamwork

Physical Requirements

• Mobility to work in a standard office setting and to sit and stand for a period of time.
• Vision to read printed materials and see a computer screen; and hearing and speech (English Language) to communicate in person and over the telephone.
• Ability to lift and transport equipment weighing up to 30 pounds.

Compensation & Benefits

• Competitive starting salary with performance-based incentives.
• Comprehensive benefits package, including:
  • Company-shared cost medical and dental plans.
  • 401(k) plan with company matching.
  • Annual bonus program and performance awards.
  • Accelerated vacation schedule.
• Professional growth opportunities:
  • Access to ongoing training resources, virtual labs, and study materials.
  • Company-funded certification exams.