Testimonials

The [Allworx] installation with Jason and Keith went so smoothly that they were able to finish on Saturday and did not need to come back on Sunday. They are talented, intelligent technicians that do their jobs very well. The phone system is fantastic and everyone here loves it. It is so nice working with everyone at TAB – knowledgeable, efficient, and professional! I appreciate your hard work in coordinating this project for us, keeping me on my toes and on track, and making it go so smoothly.

Responded in a timely manner and job was done efficiently. Alan did a great job. Thank you!

Very prompt and pleasant customer service

Friendly and efficient. Looked to ensure no future issues.

Resourcefulness and quick to pivot and be productive when the original plan went awry

First, I was contacted the same day as I put in the ticket. While TAB always responds quickly and in a timely manner, this reply was especially quick. This was great – thanks! My problem was diagnosed and solved quickly and efficiently.

10/10 Service from Ryan! He called early this morning to ask me if our internet was down and saw the problems and issue through to the end, even contacted Comcast to deal with the internet issues we were having! THANKS RYAN

Jason was great! He communicated with us well which helped ease the stress. Greatly appreciated!

The Technician had a great personality and worked with me threw my problems. Thank You Alan.

Thank you so much for your quick response and all your help.

Quick response , simple fix. Thank you so much!

First of all, the callback time was fantastic – I received a call back right away. Second, Dennis fully understood right away what the issue was, how to fix it, showed me how to do what I needed to do in the future, and even typed up written instructions

Alan was excellent and resolved my email issue rather quickly.

Handled quickly. Dennis always a pleasure to work with.

ALWAYS great customer service, fast and great help!!! Thank you!

Dennis was very supportive of my efforts to correct the problem. It was eventually a equipment replacement by Frontier.

Dennis gave me the instructions I needed to accomplish this task.

Fantastic response time and customer service

Edgar was very helpful & resolved the issues in a timely manner. He was knowledgeable and very professional.

Dennis gets right to the point and solves our problems

Very quick and painless but effective, great job by Dennis

Justin and Mike are awesome. They do whatever it takes to solve the client’s issue.

Jason researched the problem before the call and had a fix ready to go!

Very pleased… escalation team got the new email working in Outlook for us. Thanks!

Jason S. was here on time. He was informative and professional. He finished the job in a timely matter.

Easy (thankfully) fix. He walked me through step by step avoiding a visit to our office.

Ryan is excellent. Not only is he very knowledgeable, he has a great demeanor and laudable interpersonal skills. I was very comfortable working through the issues with Ryan. He has a lot of patience and does not talk over your head.

Alan was polite and knowledgeable. I didn’t have to wait long to get my problem fixed either.

TAB responded quickly to our peer server shutting down. Jason S. showed up within the hour and troubleshot the system, replaced the power supply to get the computer back running, tested the components to be sure at there was no damage to them.

Great investigation Richie. Appreciate the ability for you to remotely service our account.

My problem was quickly solved by a friendly and competent IT professional.

Greg re-added and employee back into the system.

Getting the issue fixed and the technician, Greg was great.

Your representative was extremely helpful

As we have grown to expect from TAB personnel, all of my issues were resolved in a timely and professional manner.

Lawrence was pleasant, knowledgeable and super helpful!

All IT related requests were implemented.

TAB always get’s the job done. I will recommend them to any company.

It may too early to tell, but I think Jason cleaned up the machine which was running way too slow.

The representative was knowledgeable and my problem was resolved in a timely manner.

The usual responsiveness. Patience with non IT folks and good service

I received a phone call in a very timely manor and the technician(I think Greg) fixed my problem quickly. Thank you as always.

Really happy your tech was able to jump on my problem right away, and had a replacement part on hand.

Your response was quick and problem solved

Lawrence switched over everything really quickly and was great to work with!

Thank You! Jason R. for helping to get our Infinity Server back to a responsive state. It is good to know that you and everyone at TAB are keeping an eye on our server & network. Great Job!!!

Very pleased. Dennis knows his stuff. Recommend that all your techs know about the latest Brother scanner utility which Dennis set up for us on 2 computers. Thanks!

A prompt solution to our problem. Thank you!

Great customer service and technician Alan!

Jason was informative and fixed the issue.

Always a pleasant experience! Great service.

Thank you for the timely service and support during our recent IT network attack. The staff went above and beyond normal expectations for us.

Greg responded quickly to my call, checked out the problem and my email is working correctly. Thanks!

Morning call and email, prompt! Request followed through immediately. Thank you!

It took under 10 minutes to fix issues on 2 machines. Appreciate it. Thank you.

Great.. Locked out and fixed with 10 minutes

Problem completely resolved. Thanks Jason!!

Jason linked me back with the server. Thank you very much

Alan did a nice job. Understood why software needed to be reinstalled and completed the task with no issues.

The Technician was pleasant even though I was annoyed with the computer, he said he understood how upsetting and frustrating it was for me. He seemed knowledgeable.

Quick response to get me connected remotely and back to work.

Quick call back and Alan fixed right away. Thanks

Greg resolved my issue right away and explained exactly what the problem was and how he solved it.

Given the fact there was salary information involved this was imperative that we had this fixed as soon as possible. Jason was able to set the permissions quickly!

Patrol Dog issue was resolved extremely quickly.

The Technician worked on my issue and made sure that it was totally resolved before hanging up.

Quick to reply, scan, and reduce vulnerability points.

Quick and effective response. Greg (I believe) noticed we had a license already available from a departed employee, and used that one instead of requesting a new one. Great job!

Mike was great. He was very helpful and very thorough. Thank you.

Excellent work as usual.

Rick and the entire staff working with me have been extremely helpful with our recent tickets. Above and beyond for us the client. There was a period that response(s) were very slow for new tickets and I think that has improved.

Quick response and set me up perfectly for remote access – thanks as usual!

Jason resolved my issues efficiently and quickly. I received a call back to my service ticket request very quickly. Jason was able to resolve all my issues without delay.

We were able to determine that my computer had not been compromised quickly! I’m happy.

Dennis was professional and knowledgeable, and it was a pleasure to work with the Technician.

Nice and swift even if I did not understand Edgar’s explanation as to why!

Very fast service! Dennis H. was a great help & technician Lawrence was very nice when he brought out our replacement handset earpiece. Thank You!

The TAB technician was cordial, professional and knowledgeable, making the work that needed to be completed much easier. Thank you.

Allen made sure everything was working correctly before closing the ticket. He was very patient with the slow download and everything has been corrected.

Thank you for the research and support on this issue

I submitted my request for service on an ongoing ticket, and Jason returned my call within an hour which I greatly appreciated. Then he repaired / resolved the issue I was experiencing

Fast response – completed all tasks

My experience deserved a two happy faces, one for the happy fella assisting me was so pleasant, and the other happy face was mine, because he helped me fix my DUO problem with my phone!

Dennis is very knowledgeable and personable. A joy!

Alan got me back into the program so that a new email address could be made.

Jason was very thorough in diagnosing the PC and explaining each step that he was doing.

Easy – I reported the call 1st thing in the am. Someone returned my call around 1:00 p.m. – assisted over the phone – problem fixed!!!

First ticket was done in less than 6 mins 🙂

Taken care of in a timely manner, courteous staff

Jason knew exactly what the issue was and resolved quickly. We’re all set!

Very fast turnaround. great customer support.

Fixed the problem. And then followed up to see that all was OK

Quick response to ticket, friendly and helpful staff. Thank you.

Rich did a great job !!! The problem was resolved very quickly !!

Appreciate Rob’s professional work and attention to aesthetic detail.

Great job extremely knowledgeable and professional

Dennis was excellent and solved our issue.

Very prompt. Hope to see how it works out when the new copiers arrive and we try to set them up. Thanks