Our Story
For nearly 40 years, TAB® Computer Systems, Inc. has been servicing businesses in all types of industries and sizes. In 2021, we became a 100% employee-owned company that adopted a client-focused, client-driven mindset.
For almost any kind of computer issue, TAB® has your solution. We stock a large inventory of technology hardware ready when your company needs it. Our clients don’t wait for a replacement router, switch, WAP, or even a server when they need it, nor should you. Our technically skilled and experienced staff ensures the high quality of our products and services.
We are one of the largest IT service providers in the Hartford Metro area. Since our inception, we have grown to include 40 certified technical professionals and support staff servicing hundreds of clients. We are committed to providing our clients with the best IT support that can be found in our market at the most competitive price. The ongoing professional development of our staff means our team uses “Best-in-Class” solutions and approaches to keep your IT systems operational and secure. TAB does not require long-term contracts to become a client; we earn your business monthly.
We pride ourselves on providing affordable technology solutions for our clients. Our current offerings include consultation services, low-cost service plans, fixed stop plans, rollover plans, server, and workstation monitoring, offsite backup and disaster recovery, VoIP business phones powered by Allworx, email protection, web content filtering, and helpdesk or on-site support. We do all of this 24/7, 365 days a year.
Our clients are never charged a fee for our consultation or advice when looking to upgrade their network, computer systems, or pre-configuration research. If you have a technology question, we have the answer.
Are you looking to make a change in IT providers for your company? Schedule a free consultation today! TAB would be happy to help.
Management Team
Anthony ArsenaultPresident
Mr. Arsenault joined TAB Computer Systems in 2016 and brought over 25 years of financial services experience to the company in his then role as Controller. He is an integral part of the management team and continues to carry out the company's mission while overseeing financial, human resources, and administrative management. In 2021 Mr. Arsenault was promoted from Controller to President as the company transitioned to 100% employee-owned.
Erik SemmelVP, Sales and Marketing
Mr. Semmel has been with the company since 1990. In that time, he has consulted with and advised thousands of small business owners in New England. He is the regular host of “Computer Talk with TAB®” heard live on Saturday mornings on WTIC AM 1080 at 9 AM. He heads up the Sales and Marketing effort for TAB®.
Rick KouatlyHead of Operations
Mr. Kouatly joined TAB in 2005 and has more than 25 years of experience in the IT field. He oversees all facets of Operations Management, including field support, in-house support, and scheduling. He holds certifications in all major Microsoft and Cisco disciplines.
Marco PrietoIn-House Manager
Mr. Prieto has been with the company since 2013 and has more than 13 years of experience in the IT field. His background includes work in manufacturing, insurance, and higher education. He oversees all internal operations, including the helpdesk, escalation, and tier 3 technicians.
Scott DoucetteClient Services Manager
Mr. Doucette joined TAB in 1993 as a programmer. He worked alongside Mr. Benoit to develop custom in-house and client software databases. As TAB moved away from programming, Mr. Doucette's technical skills, programming, and company knowledge made him a perfect fit to manage our Client Services Department.
TJ BenoitFounder, Board Member
Mr. Benoit founded TAB® Computer Systems, Inc. in 1983 and has an extensive computer programming background extending to mainframes and PC environments. He is a published author writing books on the subject of IT as it relates to small businesses. In 2021 he sold TAB Computers to the employees, making it a 100% employee-owned company. He will continue to be a part of the company in an advisory role and on the board of directors.
Our Partners
Industry Software
Over decades of servicing small businesses, we have accumulated quite a portfolio of vertical market software expertise. Our clients use a wide variety of third-party applications. Being their IT company, we have the opportunity to become familiar with them. Here are some of the software applications we are familiar with.
| General Applications | Nonprofit | Dental |
| Accounting / Taxation | Financial | Construction |
| Medical | Legal | Manufacturing |
| Insurance | Automotive | Oil Delivery |